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benefit-terms-and-conditions

NOTICE TO MEMBERS AND USERS: THIS IS AN IMPORTANT DOCUMENT WHICH EXPLAINS THE TERMS AND CONDITIONS OF THE PRIDE REWARDS PROGRAMME – PLEASE READ IT CAREFULLY AND PAY CLOSE ATTENTION TO CLAUSES IN BOLD TEXT.

These terms and conditions (the “Terms”) govern your use of our website at www.vuyofunerals.co.za, our Pride Rewards application, the Pride Rewards loyalty programme and our services (collectively, the “Pride Rewards Interface”).  By using or accessing the Pride Rewards Interface, you agree to be bound to these Terms.  If you disagree with any part of these Terms, you must immediately stop using the Pride Rewards Interface or any part thereof.

You warrant and represent that you are, at least, 18 (eighteen) years of age or, if your local jurisdiction’s statutes dictate a higher minimum age, then you warrant that you meet the mandated legal local minimum age, or that you are assisted by your legal guardian who will be transacting on your behalf and that you are mentally fit to transact on the Pride Rewards Interface.

If this is not the case, you must notify us immediately if you require any assistance to understand or interpret these Terms.

PLEASE READ OUR PRIVACY STATEMENT AND THE FOLLOWING TERMS BEFORE USING THE PRIDE REWARDS INTERFACE.

BY CONTINUING TO ACCESS OR USE THE PRIDE REWARDS INTERFACE, YOU WARRANT THAT YOU HAVE READ, UNDERSTOOD AND HAVE AGREED TO BE BOUND BY THESE TERMS.   

1, Pride Rewards Grocery Coupon Benefit – Terms & Conditions

  • The Pride Rewards grocery coupon benefit (the “Grocery Coupon Benefit”) entitles you, as a monthly member, to access grocery coupons on a pre-defined list of grocery products at Dis-Chem, Shoprite, Checkers and Checkers Hyper stores.
  • The Grocery Coupon Benefit is only available for use by Pride Rewards members that have paid their monthly subscription fee. The coupons are only redeemable at Dis-Chem, Shoprite, Checkers and Checkers Hyper stores within the Republic of South Africa.
  • Please ensure that you have selected all the coupons you wish to purchase in your basket as you are limited to 5 Dis-Chem shopping trips per day.
  • The coupons cannot be exchanged for cash.
  • This coupon may not be used in conjunction with any other in-store specials or promotions
  • The coupons are only valid until the expiry date and whilst stocks last.
  • Each digital coupon is redeemable via the Pride Rewards application up to 5 (five) times per month.
  • The pre-defined list of grocery items may be amended by DR in its sole discretion and without further notice to you.
  • To redeem your coupons, Login or Register if you are a first-time user of the Pride Rewards application.
  • Select your coupons from the relevant coupon partners by following the prompts.
  • Show the coupon code(s) at the till, along with the product you wish to redeem the discount on.
  • Dis-Chem WiCode:
    • Your WiCode is the 7-digit number you type into the PIN pad at the till after your items have been scanned.
    • Once the items have been scanned, inform the cashier that you have coupons and enter your WiCode into the PIN pad at the till.
    • A WiCode will remain valid for 24 (twenty-four) hours from the time of issue.

2. Pride Rewards Retail Benefit – Edgars, Style, Legit & Beaver Canoe Terms & Conditions

  • The Pride Rewards retail benefit (the “Retail Benefit”) entitles you, as a monthly member, to a 10% (ten percent) discount on your purchases at any Edgars, Style, Beaver Canoe and Legit stores.
  • The Retail Benefit is only available for use by Pride Rewards members that have paid their monthly subscription fee.
  • To qualify for the 10% (ten percent) discount, members must purchase voucher or an electronic Edgars gift card and load it with the value required.
  • The bearer of the voucher or electronic Edgars gift card may use the card to purchase merchandise from any Edgars, Style, Beaver Canoe and Legit stores.
  • The voucher or electronic Edgars gift card will only be accepted if a valid voucher or electronic Edgars gift card number is presented to the cashier from the Pride Rewards application.
  • All Edgars vouchers and gift cards (“Gift Cards”) have specific Terms and Conditions as set out below:
    • the bearer of the voucher or Gift Card may use the Gift Card to purchase merchandise from any Edgars, Style, Beaver Canoe and Legit stores.
    • the voucher or Gift Card is valid for a period of 3 (three) years from date of issue, activation or upon full redemption thereof, whichever occurs first. If such voucher or Gift Card has been topped-up, it will remain valid for a period of 3 (three) years from the date of top-up or upon full redemption thereof (whichever occurs first) irrespective of the date of issue or activation.
    • the voucher or Gift Card may not be:
      • used for the payment of an Edgars, Style, Beaver Canoe and Legit stores account or be exchanged for cash; or
      • used to purchase airtime.
    • no cash change will be given on purchases made with the voucher or Gift Card.
    • for security reasons, this voucher or Gift Card should be kept in a safe place. If stolen, it may still be used to make unauthorized/ fraudulent purchases.
    • lost or stolen Gift Cards will not be replaced or refunded. However, if you are in possession of the voucher or Gift Card number, you can call the Edgars Customer Service Centre on
    • 031 010 0005 to report it lost or stolen, Mon – Fri: 08h00 – 17h00 or email: customercare@retailability.co.za. Edgars will block the voucher or the remaining amount on the Gift Card and transfer it to another Gift Card, which will be available when you next visit any Edgars store; and
  • Gift Card balances can be checked in-store at a till point or by calling the Edgars Customer Service Centre on 031 010 0005
  • An electronic voucher/ Gift Card is an SMS version of the existing Gift Card, and the following additional terms apply:
    • if the full value of your electronic Gift Card is not used on your first purchase, the balance will be transferred to a physical Gift Card.
    • the electronic Gift Card cannot be topped up or be sent to someone else.
    • should the electronic Gift Card be deleted, or the customer cell phone be lost or stolen, Edgars or DR will not be liable for any reimbursement of any nature. The SMS can be resent, however, only to the original number.
    • the usage of the electronic Gift Card is solely at the risk and discretion of the customer/member; and
    • Edgars or DR shall not be held liable for any cellular network service operator’s delay in forwarding an electronic Gift Card to you.

3, Pride Rewards Travel Benefit – Eldo Coaches Terms & Conditions

  • The Pride Rewards travel benefit (the “Travel Benefit”) entitles you, as a monthly member, to purchase discounted bus tickets on certain Eldo Coaches routes.
  • The Travel Benefit is only available for use by Pride Rewards members that have paid their monthly subscription fee.
  • All bookings must be made via the Pride Rewards Contact Centre by calling 087 825 1159 during Contact Centre hours which are  Monday  to  Friday  from  08h00  to  17h00  and  Saturdays  from  09h00  to 13h00 or sending an email to pride@directrewards.co.za.
  • The Pride Rewards Contact Centre is not open on Sundays or South African public holidays.
  • Tickets are only confirmed upon receipt of payment into the nominated bank account for which banking details will be provided to the member.
  • All bookings are subject to availability.
  • The Travel Benefit discount is only applicable for:
    • Eldo Coaches routes within the borders of the Republic of South Africa;
  • The Travel Benefit includes a discount of 15% (fifteen percent) off the normal fare price of the Eldo Coaches Intercity routes.
  • Tickets issued are subject to the full Terms and Conditions as set out on eldocoaches.co.za/terms-conditions, some of which are highlighted above.
  • The passenger, by accepting and using the ticket, confirms that he/she has been given an adequate opportunity to read and understand the Eldo Coaches terms and conditions and that he/she is aware of all of their terms and conditions.

4, Pride Rewards Fast Food BenefitSteers Terms & Conditions

  • This Fast-Food Voucher Benefit is managed by Direct Rewards Proprietary Limited (“DR”) on behalf of Pride Rewards.
  • Conditional discount vouchers are processed by wiGroup on behalf of DR and not the franchise. Please refer all benefit queries and questions to DR by calling 087 825 1159 or by emailing pride@directrewards.co.za
  • The Fast-Food benefit entitles you as a Pride Rewards member to a discount voucher on your next meal purchased from a participating store, provided you:
    • – Spend R 150 or more excluding delivery fee to qualify for a R 30 voucher, redeemable off yournext purchase of R 100 or more; or

      – Spend R 250 or more excluding delivery fee to qualify for a R 50 voucher, redeemable off your

      next purchase of R 100 or more.

      – Submit your claim within 24 hours of visiting the Steers outlet or ordering via the Steers App.

      – In order to spend the conditional voucher a minimum order of R 100 excluding the delivery fee

      is required on your next purchase.

      – For mobile App redemptions, clients will need to adhere to Steers mobile app Ts&Cs;

      – Add voucher number before selecting payment method.

      – Vouchers will not be re-issued on a minimum spend of R 100 excluding the delivery fee.

      – To qualify for a voucher re-issue, you will need to purchase food to the value of R 150 and more

      to qualify for a R 30 voucher or R 250 or more to qualify for a R 50 voucher – delivery fee

      excluded.

      – Your voucher is valid for one use only, within 30 days from date of issue of the voucher.

      – All claim submissions will be vetted and approved by DR based on the above criteria

    • The voucher will be calculated as per the qualifying criteria and amount spent on the bill, up to a maximum of R 50 or R 30, whichever applies.
    • Your claim will be processed within 3 working days. Please note that claims received on a Saturday, Sunday or public holiday will incur an additional day’s processing time.
    • The Fast-Food benefit:
      • Can only be redeemed at participating outlets. DR shall be entitled, in our sole and absolute discretion, to amend the list of outlets from time to time. Whilst every effort will be made to ensure that all listed outlets are trading, DR will not be held liable in the event of any restaurant closures; and
      • is based on the outlet’s standard in-store and online prices; and
      • applicable with any special offers, promotions; and
      • not applicable in conjunction with any discount vouchers or loyalty programs; and
      • can only be used once per outlet per day; and
      • applies to individual line items on the menu whereby only one discount applies: and
      • applies to meals that include drinks including specials; and
      • claims must be submitted within 24 hours of purchase; and
      • cannot claim more than 4 (four) times per month; and
      • vouchers must be used within 30 (thirty) days from transaction or issue.

5, Pride Rewards Fast Food BenefitDebonairs Pizza Terms & Conditions

  • This Fast-Food Voucher Benefit is managed by Direct Rewards Proprietary Limited (“DR”) on behalf of Pride Rewards.
  • Conditional discount vouchers are processed by wiGroup on behalf of DR and not the franchise. Please refer all benefit queries and questions to DR by calling 087 825 1159 or by emailing pride@directrewards.co.za
  • The Fast-Food benefit entitles you as a Pride Rewards member to a discount voucher on your next meal purchased from a participating store, provided you:
    • Spend R 199.90 or more excluding delivery fee to qualify for a R 30 voucher, redeemable off your next purchase of R 100 or more: or
    • Spend R 300 or more excluding delivery fee to qualify for a R 50 voucher, redeemable off your next purchase of R 100 or more.
    • Submit your claim within 24 hours of visiting the Debonairs Pizza outlet or ordering via the Debonairs App.
    • In order to spend the conditional voucher, a minimum order of R 100 excluding the delivery fee is required on your next purchase.
    • For mobile App redemptions, clients will need to adhere to Debonairs App Ts&Cs;
    • Add voucher number before selecting payment method.
    • Vouchers will not be re-issued on a minimum spend of R 100 excluding the delivery fee.
    • To qualify for a voucher re-issue, you will need to purchase food to the value of R 199.90 or more to qualify for a R 30 voucher or R 300 or more to qualify for a R 50 voucher – delivery fee excluded.
    • Your voucher is valid for one use only, within 30 days from date of issue of the voucher.
    • All claim submissions will be vetted and approved by DR based on the above criteria.
  • The voucher will be calculated as per the qualifying criteria and amount spent on the bill, up to a maximum of R 50 or R 30, whichever applies.
  • Your claim will be processed within 3 working days. Please note that claims received on a Saturday, Sunday or public holiday will incur an additional day’s processing time.
    • The Fast-Food benefit:
      • Can only be redeemed at participating outlets. DR shall be entitled, in our sole and absolute discretion, to amend the list of outlets from time to time. Whilst every effort will be made to ensure that all listed outlets are trading, DR will not be held liable in the event of any restaurant closures; and
      • is based on the outlet’s standard in-store and online prices; and
      • applicable with any special offers, promotions; and
      • not applicable in conjunction with any discount vouchers or loyalty programs; and
      • can only be used once per outlet per day; and
      • applies to individual line items on the menu whereby only one discount applies: and
      • applies to meals that include drinks including specials; and
      • claims must be submitted within 24 hours of purchase; and
      • cannot claim more than 4 (four) times per month; and
      • vouchers must be used within 30 (thirty) days from transaction or issue.

6, Pride Rewards Fast Food BenefitMilky Lane Terms & Conditions

  • This Fast Food Voucher Benefit is managed by Direct Rewards Proprietary Limited (“DR”) on behalf of Pride Rewards.
  • Conditional discount vouchers are processed by wiGroup on behalf of DR and not the franchise. Please refer all benefit queries and questions to DR by calling 087 825 1159 or by emailing pride@directrewards.co.za
  • The Fast-Food benefit entitles you as a Pride Rewards member to a discount voucher on your next meal purchased from a participating store, provided you:
    • Spend R 75 or more excluding delivery fee to qualify for a R 15 voucher, redeemable off your next purchase of R 50 or more: or
    • Spend R 150 or more excluding delivery fee to qualify for a R 30 voucher, redeemable off your next purchase of R 50 or more.
    • Submit your claim within 24 hours of visiting the Milky Lane outlet or ordering via the Milky Lane App.
    • In order to spend the conditional voucher, a minimum order of R 50 excluding the delivery fee is required on your next purchase.
    • For mobile App redemptions, clients will need to adhere to Milky Lane App Ts&Cs;
    • Add voucher number before selecting payment method.
    • Vouchers will not be re-issued on a minimum spend of R 50 excluding the delivery fee.
    • To qualify for a voucher re-issue, you will need to purchase food to the value of R 75 or more to qualify for a R 15 voucher or R 150 or more to qualify for a R 30 voucher – delivery fee excluded.
    • Your voucher is valid for one use only, within 30 days from date of issue of the voucher.
    • All claim submissions will be vetted and approved by DR based on the above criteria.
    • The voucher will be calculated as per the qualifying criteria and amount spent on the bill, up to a maximum of R 30 or R 15, whichever applies.
    • Your claim will be processed within 3 working days. Please note that claims received on a Saturday, Sunday or public holiday will incur an additional day’s processing time.
  • The Fast-Food benefit:
    • Can only be redeemed at participating outlets. DR shall be entitled, in our sole and absolute discretion, to amend the list of outlets from time to time. Whilst every effort will be made to ensure that all listed outlets are trading, DR will not be held liable in the event of any restaurant closures; and
      • is based on the outlet’s standard in-store and online prices; and
      • applicable with any special offers, promotions; and
      • not applicable in conjunction with any discount vouchers or loyalty programs; and
      • can only be used once per outlet per day; and
      • applies to individual line items on the menu whereby only one discount applies: and
      • applies to meals that include drinks including specials; and
      • claims must be submitted within 24 hours of purchase; and
      • cannot claim more than 4 (four) times per month; and
      • vouchers must be used within 30 (thirty) days from transaction or issue.

7, Pride Rewards Fast Food BenefitNando’s Terms & Conditions

  • This Fast-Food Voucher Benefit is managed by Direct Rewards Proprietary Limited (“DR”) on behalf of Pride Rewards.
  • Conditional discount vouchers are processed by wiGroup on behalf of DR and not the franchise. Please refer all benefit queries and questions to DR by calling 087 825 1159 or by emailing pride@directrewards.co.za
  • The Fast-Food benefit entitles you as a Pride Rewards member to a discount voucher on your next meal purchased from a participating store, provided you:
    • Spend R 150 or more excluding delivery fee to qualify for a R 30 voucher, redeemable off your
    • next purchase of R 100 or more; or
    • Spend R 250 or more excluding delivery fee to qualify for a R 50 voucher, redeemable off your
    • next purchase of R 100 or more.
    • Submit your claim within 24 hours of visiting the Nando’s outlet or ordering via the Nando’s App.
    • In order to spend the conditional voucher a minimum order of R 100 excluding the delivery fee is required on your next purchase.
    • For mobile App redemptions, clients will need to adhere to Nando’s mobile app Ts&Cs;
    • Add voucher number before selecting payment method.
    • Vouchers will not be re-issued on a minimum spend of R 100 excluding the delivery fee.
    • To qualify for a voucher re-issue, you will need to purchase food to the value of R 150 and more to qualify for a R 30 voucher or R 250 or more to qualify for a R 50 voucher – delivery fee excluded.
    • Your voucher is valid for one use only, within 30 days from date of issue of the voucher.
    • All claim submissions will be vetted and approved by DR based on the above criteria.
    • The voucher will be calculated as per the qualifying criteria and amount spent on the bill, up to a maximum of R 50 or R 30, whichever applies.
    • Your claim will be processed within 3 working days. Please note that claims received on a Saturday, Sunday or public holiday will incur an additional day’s processing time.
  • The Fast-Food benefit:
      • Can only be redeemed at participating outlets. DR shall be entitled, in our sole and absolute discretion, to amend the list of outlets from time to time. Whilst every effort will be made to ensure that all listed outlets are trading, DR will not be held liable in the event of any restaurant closures; and
        • is based on the outlet’s standard in-store and online prices; and
        • applicable with any special offers, promotions; and
        • not applicable in conjunction with any discount vouchers or loyalty programs; and
        • can only be used once per outlet per day; and
        • applies to individual line items on the menu whereby only one discount applies: and
        • applies to meals that include drinks including specials; and
        • claims must be submitted within 24 hours of purchase; and
        • cannot claim more than 4 (four) times per month; and
        • vouchers must be used within 30 (thirty) days from transaction or issue.

8, Pride Rewards Fast Food BenefitBurger King Terms & Conditions

  • This Fast-Food Voucher Benefit is managed by Direct Rewards Proprietary Limited (“DR”) on behalf of Pride Rewards.
  • Conditional discount vouchers are processed by wiGroup on behalf of DR and not the franchise. Please refer all benefit queries and questions to DR by calling 087 825 1159 or by emailing pride@directrewards.co.za
  • The Fast-Food benefit entitles you as a Pride Rewards member to a discount voucher on your next meal purchased from a participating store, provided you:
    • – Spend R 150 or more excluding delivery fee to qualify for a R 30 voucher, redeemable off yournext purchase of R 100 or more; or

      – Spend R 250 or more excluding delivery fee to qualify for a R 50 voucher, redeemable off your

      next purchase of R 100 or more.

      – Submit your claim within 24 hours of visiting the Burger King outlet or ordering via the Burger

      King App.

      – To spend the conditional voucher a minimum order of R 100 excluding the delivery fee

      is required on your next purchase.

      – For mobile App redemptions, clients will need to adhere to Burger King mobile app Ts&Cs;

      – Add voucher number before selecting payment method.

      – Vouchers will not be re-issued on a minimum spend of R 100 excluding the delivery fee.

      – To qualify for a voucher re-issue, you will need to purchase food to the value of R 150 and more

      to qualify for a R 30 voucher or R 250 or more to qualify for a R 50 voucher – delivery fee

      excluded.

      – Your voucher is valid for one use only, within 30 days from date of issue of the voucher.

      – All claim submissions will be vetted and approved by DR based on the above criteria.

  • The voucher will be calculated as per the qualifying criteria and amount spent on the bill, up to a maximum of R 50 or R 30, whichever applies.
  • Your claim will be processed within 3 working days. Please note that claims received on a Saturday, Sunday or public holiday will incur an additional day’s processing time.
  • The Fast-Food benefit:
    • – Can only be redeemed at participating outlets. DR shall be entitled, in our sole and absolutediscretion, to amend the list of outlets from time to time. Whilst every effort will be made to

      ensure that all listed outlets are trading, DR will not be held liable in the event of any restaurant

      closures; and

      – is based on the outlet’s standard in-store and online prices; and

      – applicable with any special offers, promotions; and

      – not applicable in conjunction with any discount vouchers or loyalty programs; and

      – can only be used once per outlet per day; and

      – applies to individual line items on the menu whereby only one discount applies: and

      – applies to meals that include drinks including specials; and

      – claims must be submitted within 24 hours of purchase; and

      – cannot claim more than 4 (four) times per month; and

      – vouchers must be used within 30 (thirty) days from transaction or issue.

9, Pride Rewards Movie Benefit – Nu Metro Terms & Conditions

  • The Pride Rewards Nu Metro benefit (the “Nu Metro Benefit”) entitles you, as a monthly member, to discounted movie tickets at selected Nu Metro cinemas.
  • The Nu Metro Benefit is only available for use by Pride Rewards members that have paid their monthly subscription fee.
  • The vouchers issued as part of the Nu Metro Benefit are only redeemable at selected Nu Metro cinemas.
  • Movie vouchers can be redeemed at a Nu Metro Self-Service Terminal (“SST”), Nu Metro cinema box office (ticket counter), the Nu Metro website or via the Nu Metro call center.
  • Please note that voucher codes will not be accepted at Hyde Park, Parkview Centre, Woodlands, Emperors Palace or Bedford.
  • The Nu Metro Benefit does not apply to 3D, 4DX, Extreme, VIP, Ballet and Opera Circuits.
  • Movie vouchers may not be exchanged for cash.
  • As a Pride Rewards member you are not limited to the number of vouchers available across Nu Metro cinemas per month.
  • Movie vouchers do not guarantee entry to a cinema as regular box office booking processes apply and certain performances may be sold out.
  • Movie vouchers are non-refundable and cannot be returned or exchanged once purchased.
  • Vouchers marked “2D” are valid for 1 (one) regular “2D” movie ticket.
  • Vouchers marked “2D” are not valid for “3D”, “VIP”, “Xtreme” or “4DX” movies.
  • Vouchers marked “2D” or “3D” are not valid for Scene Xtreme, Scene VIP or 4DX offerings.
  • Prepaid vouchers are valid for 3 (three) months from the date of issue.
  • The following process should be followed to redeem your movie vouchers:
    • select Nu Metro under the Entertainment section of My Deals and then select Buy Now.
    • select your payment method, then select Pay Now and follow the prompts.
    • complete the PayU process; and
    • access movie vouchers in the My Wallet section of the Pride Rewards application under Vouchers.
  • The Nu Metro Benefit is offered subject to Nu Metro’s General Terms and Conditions which can be found at https://numetro.co.za/terms-and-conditions/.

10, Pride Rewards Soccer Benefit – Terms & Conditions

  • The Pride Rewards soccer ticket benefit (the “Soccer Ticket Benefit”) entitles you, as a monthly member, to discounted soccer tickets at Premier League soccer matches in the Republic of South Africa.
  • The Soccer Ticket Benefit is only available for use by Pride Rewards members that have paid their monthly subscription fee.
  • The Soccer Ticket Benefit may only be used for Premier League soccer matches in the Republic of South Africa and exclude Cup, Derby matches and/or international fixtures.
  • A member will pay for the soccer ticket voucher in the Pride Rewards application which can be redeemed for the desired soccer game at any Money Market counter of any Shoprite, Checkers or Checkers Hyper.
  • The soccer ticket voucher does not guarantee ticket availability.
  • The member should reserve a voucher at least 5 (five) Business Days before the match to ensure a higher probability of ticket availability, as well as allowing adequate lead time to collect the tickets.
  • The Soccer Ticket Benefit applies only to regular priced stand tickets and not to any box or VIP tickets.
  • Vouchers do not guarantee entry to a stadium.
  • Your voucher cannot be exchanged for cash or credit.
  • Soccer ticket vouchers are valid for 3 (three) months from the date of issue and the voucher value will be lost if not utilized.
  • The bearer of the soccer ticket voucher will be deemed to be the owner of such voucher.
  • You are limited to 10 (ten) soccer ticket vouchers per month.
  • When you use your voucher, you must sign a voucher payment slip at the Money Market counter.
  • How to use:
      • purchase your soccer ticket voucher in the Pride Rewards application.
      • receive your soccer ticket voucher number in the My Wallet section of the Pride Rewards application under Vouchers; and
      • go to your closest Shoprite, Checkers or Checkers Hyper Money Market counter and book your soccer ticket through Computicket.

11, Pride Rewards Accommodation Benefit – Terms & Conditions

  • The Pride Rewards accommodation benefit (The Travel Boss Benefit) entitles you, as a member, to R500 discount voucher for a minimum 2-night stay at any one of these participating hotels:
      • AHA Hotel Group
      • More Family Collection
      • Legacy Hotel and Resort
      • The CAPITAL Hotel and Apartments
      • Kruger SHELATI – The Train on the Bridge
      • ANEW Hotel and Resorts
      • Dream Hotel and Resorts
  • Voucher limited to one per rewards member per month
  • Valid for 30 days from date of redemption in the Two Mountains App
  • Voucher is not transferable
  • The accommodation rates exclude:
  • Flights
  • Transfers and Car Hire
  • Porterage and Gratuities
  • Persona Travel Insurance and Visas
  • Meals, Drinks and Activities not specified in the offer
  • Any items of a personal nature i.e., telephone calls, curios
  • Any items not specified
  • How to Use:

12, Pride Rewards Education Benefit – Terms & Conditions

  • The Pride Rewards education benefit by Torque IT by Adcorp, entitles the member to a 50% discount on Microsoft and CompTIA Courses as listed below:
  • This offer is only valid to South African citizens, within south African borders
  • Offers valid until 28 February 2022
  • Discounts cannot be redeemed for cash and is exclusive to the below listed courses.
  • The discount is not transferrable, only individuals of Vuyo’s Funeral Pride Rewards programme can claim the discount.
  • The discount cannot be used in conjunction with other discounts or offers except for the below listed courses.
  • Courses must be booked and paid for in full, to qualify for the discount.
  • Delegates who take this offer needs to complete training before 28 February 2022.
  • Discount not valid on already discounted courses.
  • Torque IT reserves the right to reschedule or cancel courses at our discretion.
  • For enquiries email info@torque-it.com
  • How to use:
      • Vouchers can be used online when request
      • When booking a course simply enter the In-App Voucher Code on the Torque IT website
      • The use of the Voucher when booking is subject Torque IT Ts&Cs. Please refer to their website for full Terms and Conditions at: https://www.torque-it.com/terms-and-conditions/
      • The Torque IT Ts&Cs govern the booking of all courses

13, Pride Rewards Mangwanani Benefit – Terms & Conditions

  • The Pride Rewards Spa Treatment benefit (Mangwanani Spa Benefit) entitles you, as a member, to a R100 voucher for use against a standard package
  • Vouchers are valid for 30 days from date of issue in-app
  • Vouchers can be used online only
  • When booking your treatment, simply enter the In-App Voucher Code when paying for your treatment
  • The use of the Voucher when booking your treatment is subject to Mangwananis Ts&Cs. Please refer to their website for full Terms and Conditions at: https://www.mangwanani.co.za/terms-and-conditions
  • Only one voucher may be redeemed per transaction.
  • Vouchers may only be redeemed once.
  • Vouchers are limited to one per customer.
  • No change will be given against any discount vouchers.
  • Vouchers cannot be exchanged for cash equivalent.
  • Vouchers are in English to facilitate ease of use at tills.
  • Vouchers are subject to Eligibility Terms and Conditions
  • The Pride Rewards Spa Treatment benefit (Mangwanani Spa Benefit) entitles you, as a member to a half day spa treatment at a cost of R899
  • The half day package is subject to location and excludes River Valley
  • Valid for use mid-week (Monday -Thursday) excluding public holidays
  • Vouchers are not transferable
  • Morning session 8h30 -12h00, afternoon session 12h00 – 1600
  • Vouchers are valid for 30 days from date of issue In-App
  • Vouchers can be used online only.
  • When booking your treatment, simply enter the In-App Voucher Code when paying for your treatment
  • The use of the Voucher when booking your treatment is subject to Mangwananis Ts&Cs. Please refer to their website for full Terms and Conditions at: https://www.mangwanani.co.za/terms-and-conditions
  • Only one voucher may be redeemed per transaction.
  • Vouchers may only be redeemed once.
  • Vouchers are limited to one per customer.
  • No change will be given against any discount vouchers
  • Bookings are essential
  • Available Branches, Mangwanani Pivot, Mangwanani Sibaya and Mangwanani Winelands

14, Pride Rewards TravelStart Benefit – Terms & Conditions

The Pride Rewards TravelStart Benefit (the TravelStart Benefit) entitles you, as a member to a R100  discount voucher for use against an domestic flight within the borders of South Africa:

  • Voucher of R100 is valid for use against an international flight
  • Vouchers are valid for 90 days from date of issue in App
  • Vouchers can be used online only
  • The use of the Voucher is subject to TravelStart Ts&Cs. Please refer to their website for full Terms and Conditions at: https://www.travelstart/terms-and-conditions/
  • Only one voucher may be redeemed per transaction.
  • Vouchers may only be redeemed once.
  • Vouchers are limited to one per customer.
  • No change will be given against any discount vouchers.
  • Vouchers cannot be exchanged for cash equivalent.
  • Vouchers are in English to facilitate ease of use at tills.
  • Vouchers are subject to Eligibility Terms and Conditions

The Pride Rewards TraveStart Benefit (the TravelStart Benefit) entitles you, as a member to a R300 discount voucher for use against an international flight

  • Voucher of R300 is valid for use against an international flight
  • Vouchers are valid for 90 days from date of issue in App
  • Vouchers can be used online only
  • The use of the Voucher is subject to TravelStart Ts&Cs. Please refer to their Website for full Terms and Conditions at: https://www.travelstart/terms-and-conditions
  • Only one voucher may be redeemed per transaction.
  • Vouchers may only be redeemed once.
  • Vouchers are limited to one per customer.
  • No change will be given against any discount vouchers.
  • Vouchers cannot be exchanged for cash equivalent.
  • Vouchers are in English to facilitate ease of use at tills.
  • Vouchers are subject to Eligibility Terms and Conditions

15, Pride Rewards Planet54 Benefit – Terms & Conditions

  • The Pride Rewards Planet 54 Benefit (the Planet54 Benefit) entitles you, as a member to R50 off purchases of R250 or more:
    • Vouchers are valid for 30 days from date of issue In-App.
    • Vouchers are valid in South Africa only.
    • Rewards member must apply the discount voucher code on the Planet54 checkout screen.
    • Vouchers are redeemable on all fashion merchandise.
    • Only one voucher may be redeemed per transaction.
    • Vouchers may only be redeemed once.
    • Vouchers are limited to one per customer.
    • No change will be given against any discount vouchers.
    • Vouchers cannot be exchanged for cash equivalent.
    • Vouchers are in English to facilitate ease of use at checkout
    • If the voucher value is used in full when purchasing the product, the customer will be liable for the cost of delivery
    • Vouchers are subject to Eligibility Terms and Conditions.
    • The use of the Voucher when purchasing online is subject to the Planet54’s Ts&Cs. Please refer to their website for full Terms and Conditions at: https://planet54.com/pages/terms-and-conditions

16, Pride Rewards Woodford Car Rental Benefit – Terms & Conditions

  • The Pride Rewards Car Rental benefit (Woodford Car Rental Benefit) entitles you, as a member to 15% of rack rates when renting a car
  • Vouchers can be used online when requested in the App.
  • This offer can be used by any member of the family.
  • When booking a car online, simply enter the In-App Voucher Code when paying to get 15% off your car hire.
  • The use of the Voucher when hiring a car is subject to the Woodford Car Hire Ts&Cs. Please refer to their website for full Terms and Conditions at: https://www.woodford.co.za/terms-and-conditions.
  • Woodford Car Hire online Ts&Cs govern the reservation of their vehicles, and the use of the website

17, Pride Rewards BX Cosmetics Benefit – Terms & Conditions

  • The Pride Rewards BX Cosmetics benefit (BX Cosmetics Benefit) entitles you, as a member, to a 20% offal cosmetics
  • Offer valid of online purchases only
  • Number of redemptions limited to 4 per member per month
  • Vouchers can be used online only.
  • All online purchases are subject to BX Cosmetics Ts&Cs. Please refer to their website for full Terms and Conditions at: https://www.bxcosmetics.co.za/terms-and-conditions
  • Only one voucher may be redeemed per transaction.
  • Vouchers may only be redeemed once.
  • Vouchers are limited to one per customer.
  • No change will be given against any discount vouchers.
  • Vouchers cannot be exchanged for cash equivalent.
  • Vouchers are in English to facilitate ease of use at tills.
  • Vouchers are subject to Eligibility Terms and Conditions.
  • How to use:
  • When purchasing your products, simply enter the In-App Voucher Code on the BX Cosmetics Website: https://bxcosmetics.co.za/

18, Pride Rewards Voucher Benefit – Emergency Benefit Terms & Conditions

  • Introduction
    • The Member may require various forms of medical assistance during a medical emergency from time to time.
    • Medical assistance may be provided to the Member in their time of need and when claimed in accordance with their Benefit Limits within a Benefit Period and as per the Policy Wording of their level of Cover.
    • The Member is advised to contact a medical centre in the instance that they require medical resources and/or medication.
  • General Introduction, Interpretation and Terms
    • This document must be read in conjunction with the document entitled General Introduction, Interpretation and Terms and the Policy Wording, for the applicable cover level, which forms an integral part of this document.
  • Definitions
    • “Emergency Medical Response” shall mean medical treatment administered in response to a Medical Emergency that of necessity requires immediate emergency medical intervention.
    • “Emergency Medical Transportation” shall mean the removal of the Member pursuant to an Emergency Medical Response either by road or air, as the case may be, in accordance with the criteria applicable for the selected form of transport.
    • “Medical Emergency” shall mean a sudden and reasonably unforeseeable Claim that poses an immediate risk to the health and physical well-being of a Member as determined by the Triage.
    • “Secondary Telephonic Medical Triage” shall mean the system that will include a series of questions to evaluate the Member’s condition over the phone to determine the appropriate course of action to be followed. This process will involve either sending out the appropriate medical service provider or providing relevant medical advice telephonically.)
    • “Triage” shall mean the assessment of urgency of a Claim pursuant to recording certain information from the Member in order to decide whether an Emergency Medical Response is necessary, alternatively, whether the Claim may be mitigated by means of a Secondary Telephonic Medical Triage.
  • The Benefit
    • The B3 Rewards Customer Services Centre retains the right to use the most reasonable and cost-effective solution.
    • Any shortfall between actual cost and the allowance included in the individual benefits must be settled by the Member with the relevant Service Provider.
  • Limitation of Liability and Indemnity
    • The Customer Experience Centre, Company or Service Provider who renders the Service pursuant to the Benefits hereunder will not be held liable for any liability whatsoever for any damage, loss or injury caused to the Member and / or their assets during the Service delivery, alternatively, due to the lack of the Service being rendered, alternatively, since the Service was not properly rendered.
  • The Service
    • Emergency Medical Response & Evacuation,
    • Health Advice,
    • HIV/AIDS & Covid-19 Counselling,